Shipping Policy

Can’t wait to get your hands on your new jewellery? We don't blame you, know the processing and delivery time below…

Processing

At plum, we take pride in offering high-quality personalized jewellery that is made to your exact specifications. We understand that receiving your order in a timely manner is important to you, which is why we want to be transparent about the processing time for personalized jewellery orders.

Please note that due to the intricate nature of creating personalized jewellery pieces, we require 4-5 working days to process and ship your order. We appreciate your patience in this matter and assure you that our team is working diligently to ensure that your order is crafted to perfection and delivered to you in a timely manner.

Delivery

Upon completion of the processing time for your order, it will be shipped out through our fastest available courier service. This will ensure that your order is delivered to you in a timely manner, and you can rest assured that it will be in safe hands throughout the entire journey.

For your convenience, we will provide you with a tracking number that can be used to check the current location of your order at any time. This way, you can stay updated on the delivery status and estimated arrival time of your purchase.

Please note that we strive to deliver your order within 5-8 working days across all regions of India. However, please bear in mind that delivery times may vary slightly depending on your exact location and any unforeseen circumstances that may arise during transit.

We appreciate your patience and understanding, and we are confident that you will be thrilled with your personalized jewellery purchase once it arrives. If you have any questions or concerns, please do not hesitate to contact our customer service team, who will be more than happy to assist you.